1.The holder of the voucher number is deemed to be the beneficiary.
2.Beneficiary should announce the intent of using the voucher before making a purchase Only valid vouchers at the sole discretion of HELIOS shall be accepted for redemption
3.Multiple Gift vouchers (Maximum 5) can be clubbed for a single purchase
4.Partial redemption is not allowed, Single time usage only.
5.Helios GV cannot be used to buy Discounted articles/products.
6.No refund or credit note would be issued against unused or partially used voucher
7.Not valid for the purchase of wearables and Smart watches.
8.Redeemable at HELIOS outlets across India.
9.Voucher cannot be revalidated once expired
10.HELIOS/ affiliates are not responsible on account of the beneficiary sharing the voucher number and the voucher getting redeemed on that account.
11.The Brand may ask for a valid Government identity proof at the time of redeeming the voucher
12.Vouchers will be accepted across all outlets mentioned, but HELIOS at its sole discretion may add or remove an outlet from the list without giving any prior notice
13.HELIOS make full efforts to accept voucher, but on account of any technical / administrative reasons an outlet may refuse to accept a voucher
14.This voucher cannot be redeemed on specific block out dates HELIOS may add or delete any date on its sole discretion
15.HELIOS or any of its partners would not be liable for any form of compensation etc on account of an outlet not being able to accept the voucher. The customer would be liable to settle the Invoice
16.If a voucher gets blocked on account of technical issue the voucher would be usable only post 72 hours
17.Please Contact Shop manager for any acceptance issue and if issue is still not resolved you can write in to bit.ly/2CsY6BX / 18001033314 for immediate help.
18.Any dispute should be referred to the company from where the voucher has been received; decision of the HELIOS shall be final.